fashionbags, we provide as much ``repair'' and ``aftercare'' as possible so that you can use the product you purchased for a long time. Please feel free to contact us as we generally accept purchased products free of charge*.
Please note that depending on the condition and material of the product, we may not be able to meet your expectations.
Please note that the repair period is approximately 3 weeks to 2 months, but depending on the nature of the repair, it may take some time. Please feel free to contact us as some prior confirmation may be required. Please refer to the following for "Repair work details" and "Precautions for use".
*Some fees may apply.
Drilling and cutting of shoulder belt
hand string exchange
Fastener repair (pull installation, slider adjustment, fastener replacement, etc.)
Replacement of various metal fittings
Lining (inner bag) replacement
*Due to the structure of the tailoring, there are some products that we cannot accept.
Whole leather re-dyeing
*We may not be able to accept some materials such as tanned leather and brushed materials such as suede bagskin.
Caring for leather materials
Water repellent treatment
others
Hook/snap replacement
Base repair (adjustment, etc.)
Fastener repair (pull installation, slider adjustment, etc.)
others
